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Customer Service/Sales
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Rhode Island data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,386 / year median in Rhode Island
-17% projected decline
Job Description
First Job Previous Job
2,483 of 10,000
Next Job Last Job Share
More Like This
Salary Not Available
Position range in Rhode Island $38k - $55k Per Year Customer Service/Sales
The Home Depot
Occupation:
Customer Service Representatives
Location:
Coventry, RI - 02816
Job Type:
Full Time (30 Hours or More)
Posted:
07/10/2026
Positions available: 1
Source:
Home Depot | NLX
Web Site:
www.homedepot.com
Job #: 75776BR
Job Requirements and Properties
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Full Time Schedule
Full Time
Job Description
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Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.