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(Employer Name Not Available)

Client Support Chemist HPLC GCMS - Woonsocket, RI

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,386 / year median in Rhode Island

-17% projected decline

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Job Description

First Job Previous Job

2,296 of 10,000

Next Job Last Job Share

More Like This

Between $80k and

$140k

Per Year

Position range in Rhode Island $38k

  • $55k Per Year Client Support Chemist
HPLC GCMS
  • Woonsocket, RI
    (Employer Name Not Available)
Occupation:

Customer Service Representatives

Location:

Woonsocket, RI

  • 02895
Job Type:

Full Time (30 Hours or More)

Posted:

11/11/2025

Positions available: 1

Source:

Diedre Moire Corporation

Web Site:

www.diedremoire.com

Job #: 45159

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Schedule

Full Time

Job Description

Help for Job Description. Opens a new window. Client Support Chemist

HPLC GCMS
  • Woonsocket, RI Analytical Chemist Consultant Advisor Laboratory Lab Technician Field Service Customer Support Method Development Chemistry Metrology
GCMS LCMS HPLC

Chromatography Spectrometry Metrologist Validation _ . Support several clients as analytical chemistry lab equipment support specialist.

  • Oversee or review lab system installations throughout sites and support testing and troubleshooting of High Performance Liquid Chromatographs, Mass Spectrometers, and other equipment.
  • Diagnose problems with equipment and methods and recommend best-fit solutions including equipment susbstitution, modifying methods, replacement of worn parts, upgrade of software, or repair of broken components.
  • Act as maintenance and technical expert on use of analytical instruments involving chromatography, spectrometry, mass spectometry, etc.
COMPANY:
  • Collaborative environment where engaged employees share their knowledge and suggestions.
  • Team is entrusted to use their own discretion and common sense.
  • Staff to management communication is promoted and encouraged.
  • Family atmosphere.
  • Promotes opportunities and incentives for employees to learn, develop and grow.
  • Culture of continuous improvement.
  • Employee efforts, acheivements and performance are formally recognized and honored on aregular basis.
  • A fun and playful attitude is maintained throughout the organization.

Adrian Gostick and Scott Christopher, in their book

The Levity Effect:

Why It Pays To Lighten Up, suggest if people are having fun, they re going to work harder, stay longer, maintain their composure in a crisis, and take better care of the organization. We believe this is their kind of company.