Administrative Assistant - Client Services

Location:

Charleston, SC Position Type:

Full-time, On-site Compensation:

$43,000-$50,000 (based on experience) About Brinkley Law Firm Brinkley Law Firm, LLC is a nationally recognized family law practice with deep roots in Charleston and a reputation that reaches around the world. We guide families through life's most personal transitions — divorce, custody, and separation — as well as joyful milestones like surrogacy, fertility, and adoption. Our attorneys are thought leaders who regularly present at national and international family law forums. At our core, we're a collaborative, compassionate, and mission-driven team committed to exceptional client service and care. About the Role We're seeking an Administrative Assistant - Client Services to be the welcoming first point of contact for our firm and the friendly face families meet when they reach out for help. This role blends front office coordination, client intake, and general administrative support. You'll greet clients, answer calls and emails, manage schedules, handle supplies and deliveries, and assist with daily operational tasks that keep our office running smoothly. If you're organized, empathetic, and love helping people — this is a meaningful opportunity to grow your career in a value-based, professional law firm environment. What You'll Do Greet clients and visitors with warmth, professionalism, and empathy Manage incoming calls, messages, and client inquiries Conduct structured intake conversations and schedule consultations Track and update client information using our case management system Support attorneys and staff with scheduling and light administrative tasks Coordinate supplies, mail, deliveries, and vendor requests Run occasional local errands such as FedEx drop-offs or courthouse filings Help maintain a welcoming, organized front office environment Collaborate with the legal and marketing teams to enhance client experience What We're Looking For Bachelor's degree required; backgrounds in communications, business, marketing, public relations, psychology, or related fields are especially valued. 2+ years of experience in professional services sales, client services, or intake coordination required Strong interpersonal and communication skills- you lead with empathy while keeping conversations clear and purposeful Excellent organization, follow-through, and attention to detail Comfortable balancing multiple priorities in a busy office A team player who takes initiative and contributes to a positive environment Familiarity with CRM or case management systems is helpful (training provided) Experience in legal, medical, counseling, or other high-trust service fields is a plus Why Join Us At Brinkley Law Firm, your work will directly impact families navigating life-changing moments. We believe in supporting both our clients and our team with care and intention.

We offer:

Flexible Friday schedule for better work-life balance Mission-driven culture where empathy and excellence go hand-in-hand Quarterly bonuses based on performance and outcomes Comprehensive benefits including medical, vision, dental, and life insurance Generous time off : 15 PTO days + 9 paid holidays Professional growth opportunities , including access to a legal administrator coaching program

SIMPLE IRA

with 3% match , immediately vested so you can plan for your future Apply Now If you're organized, empathetic, and energized by meaningful work, we'd love to hear from you. Please submit your résumé and a short cover letter explaining why you're interested in the Administrative Assistant - Client Services position at Brinkley Law Firm, LLC.

Pay:

$43,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Education:

Bachelor's (Required)

Experience:

Professional sales, client service, or intake: 2 years (Required)

Work Location:

In person