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Lake Keowee Marina
Marine Service Advisor
Career Insights for Automotive Customer Service Representative
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Based on South Carolina data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,297 / year median in South Carolina
+14% projected growth
Job Description
Join Our Team as a Marine Service Advisor at Keowee Marina! Are you passionate about boating, watersports, and creating memorable customer experiences? At Keowee Marina, we've been helping families and lake enthusiasts make the most of their time on Lake Keowee for over 50 years. As a Marine Service Advisor, you'll play a key role in ensuring our customers enjoy hassle-free, unforgettable moments on the water. If you're ready to combine your love for marine life with exceptional service, we'd love to hear from you! About the Role As a Marine Service Advisor, you'll be the vital link between our customers and our marine service team. Your role will involve guiding customers through the service process, ensuring their needs are met with professionalism and care. Whether it's scheduling maintenance, advising on repairs, or offering expert insights, you'll be instrumental in delivering the dependable, high-quality service Keowee Marina is known for. Key Responsibilities Serve as the primary point of contact for customers seeking marine service and repair. Schedule and coordinate service appointments, ensuring timely and efficient workflow. Provide expert advice on boat maintenance, repairs, and related services. Communicate clearly with customers about service recommendations, timelines, and costs. Collaborate with the service team to ensure seamless execution of repairs and maintenance. Maintain accurate records of service orders and customer interactions. Foster strong customer relationships by delivering exceptional service and follow-up.