- Proficient in MS Office skills.
- Familiarly with ticketing systems
- Must demonstrate strong customer service skills (email/phone)and a positive 'can-do' attitude.
- Familiarity with CRM systems (P21 & Zendesk exp is preferred)Strong data entry skills.
- Self-motivated, takes the initiative, a problem solver and possesses a sense of urgency.
- A team player with a willingness to assist others and learn cross functional tasks.
- Must have strong organizational skills, be detail oriented, and able to perform repetitive/multiple tasks with extremely high accuracy
- Solid verbal and written communication skills and the ability to interact professionally with diverse groups.
(members/vendors/co-workers)