Cashier/Customer Service

Cashier/Customer Service Austin, TX Job Details Part-time | Full-time $13 - $16 an hour 18 hours ago Benefits Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Financial transaction processing Visual merchandising Phone communication Inventory management Writing skills Merchandising Greeting customers Mid-level Supervising experience Attention to detail Merchandising display arrangement Product demos Retail math Grocery store POS systems Restaurant experience Communication skills Balancing end-of-day transactions Customer complaint resolution Client interaction via phone calls Full Job Description Job Summary Join our dynamic team as a Cashier/Customer Service Associate, where you will be the friendly face that greets customers and ensures their shopping experience is smooth, enjoyable, and memorable. This role combines efficient cashiering with proactive customer engagement, creating a welcoming environment that encourages repeat visits. Your enthusiasm and attention to detail will help drive sales, promote products, and uphold the high standards of our retail store. Whether handling transactions, assisting with product demos, or providing exceptional service, you'll play a vital role in delivering a positive shopping experience for every guest. Duties Operate the POS (Point of Sale) system accurately to process transactions swiftly and securely. Greet customers warmly, answer questions, and assist with product inquiries to enhance their shopping experience. Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities. Manage cash handling responsibilities with precision, including balancing registers and maintaining accurate cash flow records. Support merchandising efforts by stocking shelves, organizing displays, and ensuring products are well-presented and accessible. Provide exceptional customer service by addressing concerns professionally and resolving issues promptly. Assist with inventory management tasks such as stock replenishment and inventory counts to ensure product availability. Skills Proficiency with POS systems and cash handling procedures to ensure accurate transactions. Prior supervising experience in retail or grocery store environments is highly desirable for leadership support roles. Ability to perform retail math confidently for sales calculations, discounts, and inventory management. Strong communication skills in both verbal and written forms; bilingual abilities are a plus for serving diverse customers. Experience with upselling techniques and product demos to maximize sales opportunities. Knowledge of merchandising principles and stocking procedures to maintain an attractive store layout. Excellent phone etiquette for handling customer inquiries professionally over the phone. Demonstrated ability to deliver outstanding customer service in a fast-paced retail or grocery store setting. Join us in creating an energetic shopping environment where every customer feels valued! We're committed to empowering our team members with the tools they need to succeed while fostering a positive workplace culture built on support, growth, and excellence.

Pay:

$13.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Restaurant:

2 years (Required)

Work Location:

In person