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Guest Services Representative (GSR) - 77520
Job Description
$29k
Per Year DOE (Depends on Experience)
Position range in Harris County $28k
•$45k Per Year Guest Services Representative (GSR)
•77520
J&P Asset Management
Occupation:
Customer Service Representatives
Location:
Baytown, TX
•77520
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment, Other, see job description Shift
Posted:
10/20/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
10/23/2026
Expires:
11/19/2026
Job #: 17085025
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Schedule
Part Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for .
Job Type:
Permanent
Pay Rate:
$14.00 / HR
Work Schedule /
Hours:
12:00 PM
•10:00 JOB
DESCRIPTION & DUTIES
Summary:
Manage front desk operations, provide exceptional guest service, handle reservations and financial transactions, and ensure smooth communication between guests, housekeeping, and maintenance staff.
Essential Duties:
Process guest check-ins/check-outs, room reservations, requests, changes, and cancellations in a friendly and responsive manner.
Secure payment, verify billing and customer credit, compute bills, collect payments, and make change.
Issue room keys, explain room features, and provide information regarding property amenities, services, hours, and local areas of interest.
Run reports for room availability, inventory management, and guest accounts; post payments to guest folios.
Respond to guest comments, complaints, or inquiries, referring customers to the General Manager as necessary.
Contact housekeeping or maintenance staff when guests report issues and assist with laundry room duties (loading/unloading washers and dryers, folding linens) as needed.
Maintain cleanliness in the lobby area, entrance doors, sidewalks, and emergency exits.
Know and property emergency procedures in a timely manner (police, fire, weather, utility outages).
Notify management of any needed repairs and adhere to appropriate dress code and professional standards.
The company is looking for:
Education:
None
Experience:
none
Language Requirement:
English Background Requirements:
Candidates must pass a drug screen and background check. Due to the nature of the employer's business, company policy requires that candidates with a criminal background will not be considered for employment.
