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El Toro Auto Group

Service Advisor / Writer - Quick Lane of Boerne

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$50,123 / year median in Texas

+11% projected growth

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Job Description

Service Advisor / Writer
  • Quick Lane of Boerne Boerne, TX 78006 $5,000
  • $6,500 a month
  • Full-time $5,000
  • $6,500 a month
  • Full-time Service Advisor
  • Quick Lane of Boerne Boerne, TX | Full-Time | Competitive Pay + Bonus Opportunities Do you love helping people and thrive in a fast-paced environment?
Quick Lane of Boerne is looking for an energetic, customer-focused Service Advisor to be the face of our service drive. If you enjoy building relationships, staying organized, and helping customers keep their vehicles running at their best, this is an excellent opportunity to build a rewarding career with one of the area's premier automotive service centers. Whether customers visit for an oil change, tires, brakes, batteries, or scheduled maintenance, you'll play a critical role in delivering an exceptional experience from start to finish. What You'll Do Welcome customers with professionalism and enthusiasm. Listen to customer concerns and accurately document service needs. Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections. Prepare repair orders and service estimates. Keep customers informed throughout the repair process via phone, text, and email. Coordinate with technicians to ensure repairs are completed accurately and on time. Review completed work with customers and explain services performed. Build long-term customer relationships that encourage repeat business. Help achieve dealership goals for customer satisfaction, retention, and profitability. ✅ Qualifications Previous automotive service advisor or customer service experience preferred. Strong organizational and multitasking abilities. Positive attitude with a team-first mentality. Comfortable using computers and dealership software. Ability to work efficiently in a fast-paced environment. Valid driver's license with a clean driving record. What We Offer Competitive base pay plus performance bonuses Medical, dental, and vision insurance 401(k) with company match Paid vacation Paid training and ongoing professional development Opportunities for advancement within El Toro Auto Group Employee discounts on vehicles, parts, and service Modern facilities and a supportive, team-oriented culture Why Quick Lane of Boerne? Quick Lane of Boerne is part of the award-winning El Toro Auto Group , where we're committed to developing great people and delivering outstanding customer experiences. Our team enjoys a positive work environment, strong leadership, continuous training, and opportunities for career advancement. If you're looking for more than just a job-and want to build a long-term career with a growing organization-we'd love to meet you. Apply Today! Join a winning team where your customer service skills, work ethic, and positive attitude are valued every day.