Call Agent (Inbound/Outbound)

Salary Confidential Position range in Val Verde County $25k - $39k Per Year Call Agent (Inbound/Outbound) Toyota Del Rio

Occupation:

Customer Service Representatives

Location:

Del Rio, TX - 78840 Positions available: 1 Job #: 16990973

Source:

WorkInTexas

Posted:

03/16/2026

Updated:

03/19/2026

Expires:

04/15/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 2 Month(s) Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Help for . We are seeking a reliable and customer-focused Calling Agent to handle both inbound and outbound calls. The ideal candidate will have strong communication skills, the ability to provide excellent customer service, and comfort working in a fast-paced environment. This role involves assisting customers, and following up with leads while maintaining accurate records in computer systems.

Key Responsibilities:

Handle inbound and outbound calls in a professional and friendly manner Provide excellent customer service and respond to customer inquiries efficiently Follow up with customers and leads to provide updates or gather information Accurately document call details and customer interactions in the system Maintain organized records and update customer information as required Work collaboratively with team members to ensure a positive customer experience

Qualifications:

Previous experience in customer service preferred Prior call center experience is a plus Bilingual (English/Spanish) required Strong communication and interpersonal skills Basic computer proficiency required, including: Microsoft Excel Microsoft Word Email platforms (Outlook or Gmail) Data entry and CRM systems Basic internet navigation and online scheduling tools Ability to multitask and remain organized while handling calls Professional attitude and strong work ethic

Schedule:

Expected schedule is 11:00 AM - 8:00 PM, with a rotating requirement to work every other weekend from 8:00 AM - 5:00 PM.

Work Environment:

Fast-paced environment requiring attention to detail and strong communication skills.