Licensed Bilingual Insurance Customer Service Rep Perez Financial Group Edinburg, TX Job Details Full-time $14
- $18 an hour 16 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Career development plan Vision insurance Opportunities for advancement Flexible schedule Life insurance Qualifications Life Insurance License Spanish Collaboration English Attention to detail Desktop applications Productivity software Technical Proficiency Quality data entry Time management Customer data entry Full Job Description Licensed Insurance Customer Service Representative Perez Financial Group•Edinburg, TX Full-Time | 40 Hours Per Week Monday-Friday | 8:30 AM•5:30
PM Pay:
$14.00
00 per hour (based on experience, qualifications, and licensing status) Join a Team That Makes a Difference Perez Financial Group is seeking a motivated and customer-focused Licensed Insurance Customer Service Representative to join our growing team. We are looking for someone who enjoys helping others, solving problems, learning new skills, and working in a fast-paced environment where no two days are the same. If you are technology-savvy, coachable, dependable, and passionate about providing exceptional service, we would love to hear from you. Key Responsibilities Deliver outstanding customer service by phone, email, and in person Assist clients with health and life insurance questions, policy servicing, and account needs Resolve client concerns professionally and efficiently Follow up with clients to ensure a positive experience Maintain accurate records and documentation Support daily office operations and administrative tasks Work collaboratively with team members to achieve company goals Learn and utilize agency systems, software, and technology tools Manage multiple priorities while maintaining attention to detail Required Qualifications Minimum of 2 years of customer service experience Bilingual in English and Spanish (written and verbal communication) Strong communication and interpersonal skills Proficiency with computers, technology, and common office software Accurate typing and data entry skills Strong problem-solving abilities Excellent organizational and time-management skills Ability to learn new systems and processes quickly Dependable attendance and professional work ethic Ability to work effectively both independently and as part of a team Preferred Qualifications Active Texas Health Insurance License preferred Active Texas Life Insurance License preferred Candidates willing to obtain a license are encouraged to apply Previous sales experience preferred but not required Success Factors in This Role The ideal candidate: Enjoys helping people and finding solutions Thrives in a fast-paced work environment Learns new technology and processes quickly Takes initiative and follows through on responsibilities Welcomes coaching and professional development Maintains a positive, professional attitude Demonstrates attention to detail and strong follow-up skills Consistently strives to exceed client expectations Benefits Health Insurance Stipend Paid Time Off (PTO) Paid Holidays Professional Development Opportunities Supportive Team Environment Opportunities for Growth and Advancement Schedule Monday-Friday 8:30 AM
- 5:30 PM Full-Time (40 hours per week) Location Edinburg, Texas Apply Today If you are passionate about helping others, enjoy learning new things, and are looking for an opportunity to grow with a team that values exceptional customer service, we encourage you to apply.
Perez Financial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay:
$14.00
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person
