Guest Service Representative Sunflower Shoppe Vitamins & Natural Foods (Fort Worth, TX) - 2.0 Fort Worth, TX Job Details Full-time $16 - $18 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Retail sales transactions Cash register operations Attention to detail Retail math Full Job Description Guest Services Associate About Sunflower Shoppe Sunflower Shoppe is a family-owned natural foods and supplement retailer serving the Fort Worth community for over 50 years. We exist to educate and equip our guests to live healthier lives through high-quality products, honest guidance, and a welcoming store experience. Position Overview The Guest Services Associate provides a welcoming, efficient, and professional checkout experience while supporting overall store operations. This role ensures accurate transactions, maintains front-end organization, and actively engages guests to support store promotions and cross-department sales. Key Responsibilities Greet guests warmly when entering or leaving the store Provide attentive, courteous service throughout the checkout experience Accurately scan, ring, and process transactions according to store policy Properly bag, box, or wrap purchases with care Maintain clean, organized checkout, service, and cart areas Resolve guest concerns and/or complaints when possible and provide relevant information; escalate appropriately when needed Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices Follow established procedures to report errors in retail pricing or signage Support cross-selling and introduce relevant promotions when appropriate Assist guests with product location and basic store information Direct guests to other departments when additional support is needed Contribute to the success of the entire store by supporting operational and promotional needs as required Qualifications Strong work ethic and reliability Excellent communication and guest service skills Comfortable engaging guests proactively Basic math and retail transaction skills Attention to detail and accuracy Available to work a flexible schedule; days, evenings, and Saturdays Physical Requirements Stand and walk for extended periods (up to 8 hours) Lift up to 50 lbs; push/pull up to 75 lbs Bend, reach, twist, squat, and climb ladders as needed Repetitive use of hands for grasping and fine manipulation Exposure to temperature variations (coolers, freezer, outdoors) Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Sunflower Shoppe provides equal employment opportunities to all candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Hiring and promotion decisions are based solely on qualifications and merit.

Pay:

$16.00 - $18.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Please confirm that you understand this job requires associates to work variable shifts Monday-Saturday. We are open from 9am-9pm. What is your desired wage? If hired, When will you be available to start? How long have you lived at your current address? Have you worked in a specialty or boutique retail environment where building a relationship with each guest was part of the job? If so, list the place(s) on your resume. Please confirm that you are applying for a full time 40 hours/week position. What is your means of transportation? Finish this equation $15.86 + $2.25 = How long did you typically stay in each of your previous 4 Jobs? Ability to

Commute:

Fort Worth, TX 76107 (Required)

Work Location:

In person