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CONTINENTAL AUTO GROUP

Vehicle Acquisition Specialist - Subaru of Georgetown

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$50,123 / year median in Texas

+11% projected growth

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Job Description

The Acquisition Specialist will be working under the direction of the General Manager to identify potential vehicle acquisitions and opportunities for the Subaru of Georgetown's Pre-Owned Inventory. Also, will be responsible for scheduling appointments with customers for appraisals as well as provide information and approved offers to customers. Responsibilities/Duties include but are not limited to: Identify potential acquisition units. Set appointments for appraisal. Provide information and approved offers to prospective customers. Follow up on opportunities to do business. Encourage customers to post an online review on the experience. Communicate with the service advisors on open ROs that could convert into a business opportunity. Communicate daily with the General Manager on service appointments, sales staff opportunities, and follow ups.
Qualifications/Requirements:
Previous customer service experience is preferred, but not required. Effective communication. Willingness to learn and develop. Confidence when talking to customers. Must have held a valid driver's license for at least 1 year. Must be at least 18 years of age to be considered.
Hours:
This is a full-time position. Shifts will occur Monday-Saturday 7:00am-7:00pm
Compensation:
Salary Plus Commission. Paid training period
  • $20 per clock hour for up to 30 days.
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional
  • Be Transformational We do what we say we're going to do We encourage and support each other We're committed to continuous growth View benefit details here: https://www.
continentalautomotivegroup.com/cagaustin/website/HRBenefits/Employee_Benefits.png The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance Employer Paid Life Insurance Employer Paid Medical Insurance Employer Paid Health Savings Account Contribution Employer Paid Wellness Clinic Employer Paid Flu Vaccinations Every Fall Employer Percentage Matching for 401k Employer Paid Parental Leave 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days) 5 Paid Time Off Vacation Days/Year (60 days
  • 1 year) 14 Paid Time Off Vacation Days/Year (1 year
  • 3 years) 19 Paid Time Off Vacation Days/Year (3
  • 7 years) 24 Paid Time Off Vacation Days/Year (7+ years) Annual Christmas Bonus Based on Tenure Annual Christmas Party Annual Employee Appreciation Dinner Employee Vehicle Purchase Program Employee Discounts on Collision Repair, Parts, and Service Bi-Weekly Pay Periods, Paid on
Fridays Holidays:
Thanksgiving, Christmas & New Years Employer Paid Lunches Every Saturday Employer Paid Lunches/Dinners
  • Special Occasions (Blood Drives, Birthdays, Awards, etc.
) Access to In-House Insurance Agency Access to In-House Marketing Agency Voluntary Life Term and Whole Insurance Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield $200 Donation to Charity of Your Choice with Approval We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients! CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • 401(k) Plans
  • Professional Development