Description We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events.

Responsibilities:

• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.
• Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs.
• Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions.
• Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience.
• Process and update registrations across multiple platforms with a high level of accuracy and attention to detail.
• Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed.
• Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning.
• Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events.
• Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution.
• Contribute to additional event and client service activities as business needs evolve. Requirements
• Associate degree or comparable relevant experience.
• At least 2 years of experience in customer service, event coordination, or exhibitor-focused project support.
• Solid computer proficiency with the ability to work across registration and event support systems.
• Strong verbal and written communication skills with a customer-focused approach.
• Ability to manage multiple priorities, maintain accuracy, and follow through on detailed tasks.
• Demonstrated problem-solving skills and sound judgment when handling service issues.
• Experience collaborating with cross-functional teams, vendors, and external stakeholders.
• Familiarity with billing, reconciliation, accounts payable, accounts receivable, or related accounting support is a plus.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .