Are you a skilled veterinary receptionist searching for a fur-ever home that values your growth, your ideas, and your voice? If so… welcome to the Circle B Team! We're looking for an experienced, reliable, and genuinely kind Veterinary Receptionist / Client Service Representative (CSR) to become the heart of our front office. This is more than just a job to us, and we're looking for someone who feels the same. We want a long-term team member who is excited to grow with us as we expand, including the opening of our second location, FurEver Veterinary Hospital. If you're someone who thrives on connection, stays organized in a fast-paced veterinary environment, and shows up every day with a positive attitude and a smile, you'll fit right in. Our ideal candidate is upbeat, compassionate, and goes above and beyond for every client and patient. You understand that this role is not just about answering phones and scheduling appointments, but about building trust, creating lasting relationships, and delivering exceptional client service. We're looking for someone who takes ownership, pays attention to detail, and genuinely cares. Someone who is confident handling multi-line phones, appointment scheduling, client communication, medical records, and front desk operations in a busy veterinary clinic or animal hospital setting. If you love learning and growing, we'll support you every step of the way with ongoing training, skill development, and opportunities to level up within our hospital.

Responsibilities:

Provide exceptional client service and client communication at the front desk Manage appointment scheduling, check-in/check-out, and medical records Answer multi-line phones and respond to client inquiries professionally Maintain an organized and efficient front office / reception area Support the veterinary team with patient flow and administrative tasks Build strong relationships with clients and create a welcoming environment

Requirements:

Minimum 2 years of experience as a veterinary receptionist, veterinary CSR, or in a veterinary clinic/animal hospital setting Knowledge of veterinary terminology, vaccine schedules, and preventive care Strong communication, multitasking, and organizational skills Positive attitude with a strong team-oriented mindset Ability to stay calm, compassionate, and professional in a fast-paced environment Ability to lift up to 50 lbs Flexibility to work rotating opening/closing shifts and some Saturdays Bonus Skills (Preferred, Not Required): Experience with EzyVet veterinary software Bilingual in Spanish Cross-training as a veterinary assistant or technician If you're ready to join a team that truly supports each other, values meaningful connections, and takes pride in going the extra mile for every client and patient, we'd love to meet you!

Pay:

$16.00 - $19.00 per hour Expected hours: 34.0 - 40.0 per week

Benefits:

Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Uniform allowance Vision insurance Application Question(s): Are you looking for Full Time or Part Time? What is your salary expectation?

Experience:

Veterinary Reception:

2 years (Required) Veterinary clinic: 2 years (Preferred)

Work Location:

In person