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In-Office Technical Support Representative

Job

OneSupport

Kyle, TX (In Person)

$33,280 Salary, Full-Time

Posted 4 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/27/2026

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Job Description

About the Opportunity We are hiring Technical Support Representatives to join a new in-office team in San Marcos, TX. This role is ideal for candidates who enjoy helping others, prefer a structured office environment, and are looking for a steady, full-time position with competitive pay. This is not a remote or hybrid role — candidates must be able to work on-site daily. What You'll Be Doing Assist clients with questions related to their accounts or services Provide clear, professional, and accurate support Follow established procedures and document interactions as required Work as part of a collaborative, fast-paced office team Specific responsibilities and system training details will be shared during the interview process. Schedule Monday-Saturday schedule What We're Looking For Strong communication and technical support skills Comfortable working full-time in an office environment Ability to learn new systems and processes Reliability, punctuality, and attention to detail Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time Why Apply $16/hour starting pay Full-time, in-office stability Training provided
Skills & Other Requirements:
Typing speed of 40WPM with at least 80% accuracy (there is a typing test linked in the application) Multitasking capabilities with the ability to react quickly in a fast-paced environment Ability to follow instructions, research and utilize resources, and adapt to changes in procedures Authenticator apps are required. You may utilize either a smartphone or a tablet to run the authenticator app. If using a smartphone, the device must operate on Android 8.0 or later, or iPhoneOS 16.0 or later. If using a tablet, the device must run Android 8.0 or higher, or iPadOS 15.0 or later. Ready to Apply? If you're looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized. Exact hours and start date will be confirmed during interviews
Job Type:
Full-time Pay:
$16.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Our training period runs on a Monday through Friday schedule during the day. Are you able to attend this type of training for up to 4 weeks? This position requires regular attendance and punctuality for scheduled shifts, are you open to multiple types of shifts? Which is your first preference? Are you able to commute regularly to 350 Barnes Dr #109, San Marcos, TX 78666?
Work Location:
In person