Customer service rep TTT Road Service LLC Laredo, TX Job Details Full-time $15 - $25 an hour 3 hours ago Benefits Flexible schedule Qualifications Computer operation Phone communication Client interaction via phone calls Full Job Description Job Overview As a Customer Service Representative, you'll help customers and clients get clear, timely support by phone and through written communication. You'll listen carefully, resolve service questions, enter accurate information, and identify opportunities to support sales when appropriate. This role calls for a positive, organized approach and confidence using everyday computer tools. Duties Respond to inbound customer inquiries and make outbound calls as needed, using professional phone etiquette and clear communication. Resolve customer service issues, explain available services, and route complex requests to the appropriate team. Enter and update customer records accurately; handle cash transactions when required. Support sales conversations and client services while maintaining helpful, respectful client communication.

Your impact:

Accurate, thoughtful support helps customers resolve issues and gives colleagues reliable information to continue service. Qualifications Strong customer service, customer support, and communication skills, including clear English speaking and writing; bilingual or multilingual abilities are welcome. Phone communication skills, professional phone etiquette, and the ability to communicate effectively with customers and clients. Computer skills and technical proficiency, including Microsoft Office, typing, data entry, and accurate recordkeeping. Organizational and analysis skills, with a practical, customer-focused approach to problem-solving. Call center experience, sales, outbound calling, and cash handling are useful; related experience is preferred, not required.

Pay:

$15.00 - $25.00 per hour

Benefits:

Flexible schedule

Work Location:

In person