Member Service Representative - Part Time

Between $10.00 and $10.75 Per Hour (Will discuss with applicant) Position range in Webb County $11.91•$17.76 Per hour Member Service Representative•Part Time Planet Fitness

Occupation:

Customer Service Representatives

Location:

Laredo, TX•78041

Job Type:

Regular, Part Time (Less than 30 Hours), Permanent Employment, Flexible Shift

Posted:

03/18/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

04/29/2026

Expires:

05/29/2026 Job #: 16991851 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 6 Month(s) Age 18 and up Schedule Part Time Job Type Regular Duration Permanent Employment Shift Flexible Shift Public Transit Available Help for . Job Summary We are looking for a part-time Member Services Representative to join our team! This positionwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sig up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting the out the drawer as needed. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift Helping complete priority cleaning list each day Completing walk-around and bathroom checks periodically Helping complete any special cleaning projects as needed. Other duties and responsibilities based on club needs. Qualifications Must be 18 years of age or older. High School diploma/GED equivalent required. Customer service background preferred. Basic computer proficiency. Punctuality and reliability is a must. Ability to work independently as well as part of a team. A positive, upbeat attitude and a passion for fitness and health! Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionallylift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.