GUEST SERVICES REPRESENTATIVE

Department of the Air Force Air Educion and Training Command Laughlin Manor Summary About the position: This position is Non-appropried Fund (NAF) and assigned to the 47th Support Squadron Laughlin Manor, Laughlin AFB, Del Rio, TX. This position is considered Flexible. This position is guaranteed a minimum of 0 hours but can work up to a maximum of 40 hours per week. You may be required to work nights, weekends, and holidays. As a flexible employee, you are not eligible for leave or benefits. Learn more about this agency Summary About the position: This position is Non-appropried Fund (NAF) and assigned to the 47th Support Squadron Laughlin Manor, Laughlin AFB, Del Rio, TX. This position is considered Flexible. This position is guaranteed a minimum of 0 hours but can work up to a maximum of 40 hours per week. You may be required to work nights, weekends, and holidays. As a flexible employee, you are not eligible for leave or benefits. Learn more about this agency Overview Help Accepting applicions Locion Few vacancies in the following locion: Laughlin AFB, TX No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $15 - $15 per hour Pay scale & grade NF 1 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Intermittent Travel Required Not required Appointment type Permanent Occupions and job series 0303 Miscellaneous Clerk And Assistant Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-5EFSVL0141761 Control number 881459000 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Please see the \"Who May Apply\" section under the Qualificions section. Duties Help Receives and confirms room reservions, registers and assigns room to guests. Accepts payment, makes changes, and presents departing guests checkout stements. Prepares cash receipts, daily cashier's report and daily activity report. Sells sundry items to guests. Ensures housekeeping stus of rooms are upded. Records and notifies approprie person of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process night audit procedures and close credit machines nightly. Ensures th customer service is the first priority. If interested in applying for this position you may preview the online applicion: https://apply.usastaffing.gov/ViewQuestionnaire/13044003 Requirements Help Conditions of employment This position requires the incumbent to complete a background investigion with favorable results. This position requires the incumbent to meet ste and legal requirement to sell alcoholic beverages. This position requires shift work to provide coverage on evenings, weekends, holidays, or special situions.

Qualificions Who May Apply:

Open to everyone. Applicants cegorized by preference(s) and/or priority considerion eligibilities. An applicant's eligibility determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with applicion by the closing de, 08/27/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on educion, your transcripts required as part of your applicion.

Qualifying Experience:

Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstred ability to perform sisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstred the ability to resolve common arithmetic problems, and to make change when receiving payment from customers You evalued on the basis of your level of competency in the following areas: Educion Some federal jobs allow you to substitute your educion for the required experience in order to qualify. This position does not allow for educion substitution.

FOREIGN EDUCATION

Educion completed in foreign colleges or universities may be used to meet the requirements. You must show proof the educion credentials have been deemed to be least equivalent to th gained in conventional U.S. educion program. It is your responsibility to provide such evidence when applying. Additional informion Individual must fully meet qualificion/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nionals who have resided in the U.S. Territory for three (3) or more consecutive years immediely preceding the start of Federal affiliion or a signed memorandum indicing the installion's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Sisfactorily complete an employment verificion (E-Verify) check. A probionary period may be required. Pre-employment requirements must be sisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Stion (PCS) costs is not authorized, based on a determinion th a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority considerion eligible. This is a Nonappropried Fund (NAF) position carrying out Morale, Welfare and Recreion (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combinion of source identity documents authorized to facilite access to the installion. Please contact the servicing HR Office with any questions. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. Your resume and supporting document evalued against the qualificions of the position. Once the announcement has closed, a review of your applicion package (resume, supporting documents, and responses to the questionnaire) used to determine whether you meet the qualificion requirements listed on this announcement. If you are minimally qualified, your resume and supporting documention compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documention, a determinion has been made th you have infled your responses to meet the position's qualificions and/or experience, you may lose considerion for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as th informion may be taken into considerion during the selection process. If selected, you may be required to provide supporting documention. To better expedite the hiring process, we recommend including full contact informion (name, address, phone number, email, etc.,) for professional and personal references on your resume. Benefits Help Review our benefits Required documents Required Documents Help Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your applicion by the closing de of this job announcement: Resume Your resume may be submitted in any form and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions and you may not be considered for this vacancy. Other accepted documents to support a qualificion and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Stement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certificion Proof of Marriage Stus Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript As described above, your complete applicion includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further.

NOTE:

Documents submitted as part of the applicion package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 08/27/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package and submit the applicion. You must re-select your resume and/or other documents from your USAJobs account and designe the document type when submitting your applicion. Failure to complete this portion will result in an incomplete applicion package and you will not be further considered for this vacancy. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJobs account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Agency contact informion Laughlin NAF HR Office 47svs.hro@us.af.mil Address Laughlin Sustainment Services Flight 47 FSS/FSCN 427 Liberty Drive, Bldg 246, Rm 108 Laughlin

AFB, TX 78843-5134 US

NOTE:

Documents submitted as part of the applicion package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 08/27/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package and submit the applicion. You must re-select your resume and/or other documents from your USAJobs account and designe the document type when submitting your applicion. Failure to complete this portion will result in an incomplete applicion package and you will not be further considered for this vacancy. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJobs account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Expand Hide how to apply Agency contact informion Laughlin NAF HR Office 47svs.hro@us.af.mil Address Laughlin Sustainment Services Flight 47 FSS/FSCN 427 Liberty Drive, Bldg 246, Rm 108 Laughlin

AFB, TX 78843-5134 US

Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion Few vacancies in the following locion: Laughlin AFB, TX No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $15 - $15 per hour Pay scale & grade NF 1 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Intermittent Travel Required Not required Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. 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