Previous customer service or sales experience in a retail environment
Exceptional customer service skills
Ability to translate customer requirements into final products or services
Assist in handling customer complaints and problems in a professional manner
Multitasking - must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
High school diploma or equivalent required
Valid driver's license required
Proficient with Microsoft Office applications, Google Suite, Canva, Windows operating system, and other computer hardware and software
Ability to work flexible hours
Some supervisory skills preferred
Notary Public certification may be required Duties & Responsibilities Customer Service
Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
Assists customers with their product and service needs in person, by email and phone
Processes customer sales through the point-of-sale system
Up-sells, cross sells, and actively participates in marketing and promotional initiatives Center Operations
Opens and closes the store, cash register and center systems
Assists management in maintaining, ordering and stocking inventory
Maintains the center consistent with established standards
Interacts with UPS, FedEx, DHL and USPS couriers, other vendors and all store staff
Sorts and deposits mail in private mailboxes
Captures, organizes, and completes all tasks for Virtual Mail Physical & Safety Requirements
Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 pounds
Must be able to communicate clearly with customers by email, by phone and in person
May be required to operate a motor vehicle
Must perform all duties in a safe and efficient manner

Pay:

$12.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Application Question(s): Do you have 1 or more years of Creating personalized gifts, signs, decals, and promotional items?

Education:

High school or equivalent (Required)

Experience:

Customer support: 1 year (Required)

Canva:

1 year (Required) Ability to

Commute:

League City, TX 77573 (Preferred)

Work Location:

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