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Customer Service Representative
Job
ETAS
Mineola, TX (In Person)
$45,760 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice for our valued customers, ensuring their needs are met with enthusiasm and professionalism. Your expertise in office management, communication, and customer support will drive positive experiences and foster lasting relationships. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy assisting others, this opportunity is perfect for you! This paid position offers a chance to develop your skills in a supportive and energetic setting. Duties Serve as the primary point of contact for customers via multi-line phone systems, email, and in-person interactions Greet visitors and handle inquiries with professionalism and courtesy Utilize computer skills to perform order entry, maintain accurate records, and update customer information. Provide exceptional customer service support by addressing questions, resolving issues, and guiding clients through processes efficiently Collaborate with team members to ensure smooth office operations and effective communication across departments Experience Previous office experience or clerical experience demonstrating strong organizational skills and attention to detail Familiarity with multi-line phone systems, data entry Proficiency in Microsoft Office (Word, Excel), and computer literacy essential for daily tasks Experience in customer service roles within the metal building industry is a plus Strong phone etiquette skills combined with excellent organizational abilities to manage multiple priorities efficiently Join us to make a difference by delivering outstanding customer support while advancing your career in a lively environment that values your skills!