Client Services Representative

We are a rapidly growing firm specializing in retail sales outreach and customer engagement here in the Rio Grande Valley. Our team partners with leading consumer brands to deliver high-quality sales support, tailored product solutions, dedicated customer service, and efficient account management inside major retail environments. As we expand across South Texas, we are seeking motivated, people-oriented candidates to join our McAllen team in an Client Services Representative role. The Client Services Representative plays a key role in creating positive customer experiences, driving product awareness, and supporting account activity within a retail setting. You will represent our clients' brands, engage with shoppers, uncover needs, and help customers find the right products or solutions. Success in this role requires strong communication skills, a professional demeanor, and a desire to learn the fundamentals of retail sales and account management.

Key Responsibilities:

Greet and engage with customers directly within our retail partner locations in a warm and professional manner to ensure positive brand representation Answer all customer inquiries and concerns directly and accurately to maintain customer satisfaction before, during, and after the points of sales Maintain a clean and organized retail display, ensuring all displays meet our retail partner's requirements and are attractive to customers Provide feedback to management by collecting on-the-ground data from customers to identify consumer trends and areas for improvement Uphold company and client standards for professionalism, customer satisfaction, and brand representation

Qualifications:

A high school diploma or equivalent; an Associate's or Bachelor's degree is a plus, but not required 0-2 years experience in retail, sales, customer service, or hospitality is preferred Dependable, punctual, strong work ethic Strong communication and interpersonal skills Positive attitude and a willingness to learn Multilingual candidates are highly encouraged to apply!

Job Type:

Full-time Pay:

$3,750.00 - $5,150.00 per month

Benefits:

Employee discount Flexible schedule Paid training Professional development assistance

Work Location:

In person