An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
All American Chevrolet of Odessa All American Chevrolet of Odessa Hiring:
Service Advisor Pay:
Base plus
Commission Schedule:
Monday - Friday 8am-6pm and one Saturday per month 9am-4pm Why Join Our Team? Stability and great environment! What You'll Do Inspect and diagnose vehicle problems, and communicate findings to customers Provide accurate estimates and recommendations for repairs and maintenance Coordinate with technicians to ensure efficient completion of work Manage customer interactions, including handling complaints and resolving issues Maintain accurate records of customer interactions, repairs, and maintenance What You'll Bring Bilingual
REQUIRED
Strong communication skills Automotive service experience preferred Familiarity with dealership management systems Acceptable driving record and a valid driver's license in your state of residence. We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com About Us At Lithia & Driveway (
NYSE:
LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.
