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Customer Service Representative/Client Specialist
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Texas data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$41,387 / year median in Texas
-1% projected decline
Job Description
Customer Service Representative/Client Specialist at BearBound Search Partners Customer Service Representative/Client Specialist at BearBound Search Partners in Pattison, Texas Posted in 1 day ago.
Type:
full-time The ideal candidate loves talking to people and proactively solving issues. You will be the main point of contact for providing quotes, follow up, processing orders, providing updates or clarifications, and be the first point of contact and act as the go-between for customers, prospective customers and internal contacts. Responsibilities Communicate with customers via phone & email. First point of contact to address all day to day client needs. Provide knowledgeable answers to questions about product, pricing, provide quotes, availability, questions & updates. Assemble order paperwork and deliver to appropriate department of the warehouse Work with internal departments to meet customer's needs. Data entry in various platforms. Qualifications At least 1 - 3 years' of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Bachelors Degree in Business, Economics, Communications, Marketing etc. in lieu of work experience