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Construction/Electrical Customer Service Representative

Job

PowerHouse Electrical Services, Inc.

Pflugerville, TX (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/18/2026

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Job Description

Construction/Electrical Customer Service Representative PowerHouse Electrical Services, Inc. Pflugerville, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Life insurance Qualifications High school diploma or GED Full Job Description Construction/Electrical Customer Service Representative Round Rock/Pflugerville area residential electrical contractor seeking a Customer Service Representative. Ideal candidate must have construction and/or electrical knowledge. Candidate should be extremely organized, detail oriented, and have excellent attendance. Candidate should be willing to work overtime as needed. Ideal candidate must work well with others and have a positive, upbeat attitude. Minimum of two years of experience with Customer Service is required. Experience in the construction/electrical industry is preferred.
Should have:
Strong Phone Skills, preferably with a multi-line system Accurate, detail-oriented Ability to work in a fast-paced setting Dependable, reliable Experience using Outlook Experience using
Excel General Duties:
Answer phones Generate work orders (via phone call / email / fax / builder sites) Reschedule work orders Process work orders after they have been reviewed (email / print) Request PO or Acknowledgement based on builder requirements Delete work orders per policy Update work orders received Research misc. (w/o status, closing dates, maps, missing w/o, deleted w/o, etc.) Schedule appointments and follow up on unreturned calls. This position is hourly plus benefits including health insurance with employer contribution and a 401k plan with an employer matching contribution. We also offer availability to vision, dental, and life insurance coverage. We are an Equal Opportunity Employer and a smoke-free workplace. Background investigation, MVR, and drug screening required.
Job Type:
Full-time Required education: High school or equivalent Required experience:
Customer Service:
2 years