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Part-Time Service Coordinator
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BinxCorp
Pflugerville, TX (In Person)
$40,560 Salary, Part-Time
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Job Description
Part-Time Service Coordinator BinxCorp Pflugerville, TX Job Details Part-time $18 - $21 an hour 1 day ago Qualifications Computer operation Administrative experience Attention to detail Patience Full Job Description Love keeping things organized, helping people feel taken care of, and being part of a team that keeps coffee flowing across Texas? BinxCorp is hiring a Part-Time Service Coordinator to support our growing specialty coffee equipment service team. We repair, install, and maintain commercial espresso machines, brewers, grinders, and water filtration systems for cafés, restaurants, offices, and coffee programs across Texas. This role is a mix of customer service, scheduling, dispatch support, and behind-the-scenes coordination. You will help customers get scheduled, keep technicians informed, update service jobs, and make sure communication does not fall through the cracks. We are looking for someone who is warm, organized, dependable, and calm under pressure. You do not need to know espresso machines to start, but you do need to enjoy helping people, communicating clearly, and keeping details tidy. What You'll Do Answer customer calls and respond to service inquiries. Help schedule service calls, preventative maintenance visits, installations, and follow-up appointments. Communicate appointment updates, technician arrival windows, parts updates, and next steps. Support dispatch by helping coordinate technician schedules and service priorities. Create and update jobs in our service software. Keep customer information, job notes, statuses, and appointment details accurate. Help monitor open jobs so customers and internal team members stay in the loop. Work closely with technicians, operations, accounting, and leadership to keep service moving smoothly. You Might Be a Great Fit If You Are Friendly, professional, and customer-service-forward. Organized and detail-oriented. A strong communicator by phone, email, and internal messaging. Comfortable using computers and learning new software. Calm when plans shift or customers are stressed. Good at follow-through. Naturally helpful without needing to be overly scripted. Excited to support a small, growing business with a big role in the local coffee community. Helpful Experience Not required, but definitely a plus: Customer service Scheduling Dispatching Administrative support Service coordination Hospitality, restaurant, trades, field service, or coffee industry experience Schedule This is a part-time role with consistent weekday hours. Exact schedule can be discussed based on business needs and candidate availability. Pay $18-$21/hr, depending on experience. Higher starting pay may be available for candidates with dispatching, service coordination, or field service experience. About BinxCorp BinxCorp is a specialty coffee equipment service company based in the Austin area. We help keep coffee shops, restaurants, offices, and commercial coffee programs running by servicing the equipment they rely on every day. We are coffee people, problem-solvers, tinkerers, and customer-service believers. Our team is growing, and we are looking for someone who wants to be part of the crew that keeps Texas coffee brewing. To Apply No coffee equipment experience required. A great attitude, strong follow-through, and genuine care for customers go a long way here.