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Service Counter Representative - 77471
Job Description
Salary Confidential
Position range in Fort Bend County $23k
- $39k Per Year Service Counter Representative
- 77471
BERCHER
TIRE & SERVICE CENTER INC
Occupation:
Retail Salespersons
Location:
Rosenberg, TX
- 77471
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Rotating Shift
Posted:
10/09/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
10/12/2026
Expires:
11/08/2026
Job #: 17079875
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent DL
Required Schedule
Full Time Job Type
Regular Duration
Permanent Employment Shift
Rotating Shift Benefits Help for . The Service Counter Representative serves as the first point of contact for customers visiting the store or calling by phone. This position focuses on understanding customer needs, recommending automotive products and services, coordinating with technicians, and ensuring customer satisfaction throughout the service process. Essential Duties and Responsibilities Greet customers and provide exceptional customer service. Assess customer needs through in-person and telephone interactions. Recommend automotive products, tires, maintenance, and repair services. Prepare and explain service estimates and repair recommendations. Effectively communicate promotions and financing options. Coordinate repair and maintenance work between customers and technicians. Handle customer concerns and resolve complaints professionally. Follow up with customers to ensure satisfaction with completed services. Assist with store operations, merchandising, inventory, and housekeeping as needed. Qualifications High school diploma or equivalent. Strong customer service and communication skills. Basic computer skills and professional telephone skills. Sales or retail experience is helpful. Basic automotive knowledge is preferred but may be gained through training. Ability to work in a fast-paced retail environment. Physical Requirements Ability to stand for extended periods. Frequent bending, stooping, and reaching. Ability to lift up to approximately 75 pounds. Ability to work in both office and shop environments.
Background requirements:
Candidates must pass drug screen and background check. Due to the nature of the employer's business, company policy requires that candidates with a criminal background or convictions will not be considered for employment.
Hours of Operation:
Mon-Fri
- 8:00 AM
- 6:00 PM; Sat 8:00 AM
- 5:00 PM. Sun
- Closed.
Benefits
- Dental Insurance
