AT&T Customer Service Representative SonoraCM McAllen - 5.0 San Juan, TX Job Details Full-time $48,000 - $60,000 a year 14 hours ago Qualifications Customer communication Teamwork Customer relationship building Client rapport building Employee relationship building High school diploma or GED Bachelor's degree Full Job Description Great customer service starts with genuine conversations. At SonoraCM McAllen, we're looking for an AT&T Customer Service Representative who enjoys helping others, solving problems, and creating positive experiences. Based in McAllen, TX, you'll represent trusted brands, including AT&T, guiding customers through products, services, and account solutions while making every visit memorable. Whether you're starting your career or bringing previous customer service or sales experience, we'll provide the training, coaching, and support to help you grow as an AT&T Customer Service Representative. Core Responsibilities of an AT&T Customer Service Representative Create welcoming, personalized experiences that make every customer feel valued. Learn about each customer's needs and recommend AT&T products and services that fit their lifestyle. Educate customers on available AT&T promotions, features, and account options with confidence. Assist with new account enrollments, service upgrades, and account-related requests. Resolve customer questions efficiently while delivering friendly, solution-focused support. Build lasting customer relationships by providing consistent follow-up and exceptional service. Partner with your team to achieve performance goals while maintaining a positive, collaborative work environment. What We're Looking For in an AT&T Customer Service Representative High school diploma or GED required. Bachelor's degree is a plus but not required. Strong communication and relationship-building skills. Positive attitude with a passion for helping people. Comfortable working in a fast-paced retail environment. Reliable, motivated, and eager to grow within a team. If you're ready to build valuable skills, make a difference for customers, and grow with a company that invests in its people, apply today to become an AT&T Customer Service Representative with SonoraCM McAllen.