Customer Service Representative

Salary Not Available Position range in Lavaca County $20k - $36k Per Year Customer Service Representative Kaspar Companies Inc.

Occupation:

Customer Service Representatives

Location:

Shiner, TX - 77984 Positions available: 1 Job #: 16993107

Source:

WorkInTexas

Posted:

03/20/2026

Updated:

03/23/2026

Expires:

05/29/2026

Web Site:

WorkInTexas Onsite /

Remote:

Not Specified

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) DL Required Typing Speed 40 + wpm Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for . Customer Service Representative Do you thrive on delivering top-tier service and building lasting customer relationships? Are you organized, adaptable, and great at problem-solving in fast-paced environments? Does the opportunity to represent a premier ammunition brand excite you? Do the values of stewardship, versatility, and family resonate strongly with you? Do you find the improvement of peoples lives through stewardship of God-given resources inspiring? Then Bedrock Truck Beds is right for you! The Customer Service Representative provides exceptional service to customers, vendors, and internal teams by phone, email, and in-person. This role is essential in ensuring timely responses, order accuracy, and smooth operations by maintaining a deep understanding of Bedrock Truck Beds products and services. Responsibilities Deliver a five-star customer experience in all interactions Accurately enter and manage data in the company system Follow up on orders to ensure delivery and customer satisfaction Address customer feedback and complaints in collaboration with Supervisor Gather customer insights to support continuous improvement File and organize order records Collaborate with production, shipping, and warehouse teams All other duties assigned by management Skills and Competencies Strong computer proficiency (MS Office, Outlook) Excellent verbal and written communication Ability to multitask and remain organized under pressure Strong interpersonal skills and customer empathy Clean, professional demeanor and workspace habits Problem-solving mindset Qualifications High school diploma or GED required ERP software and Microsoft Office experience preferred Must have a valid driver's license with a clean three-year driving history Work Environment Primarily indoors in a climate-controlled office, with occasional movement between office, warehouse, and manufacturing environments. Proper PPE such as safety glasses and closed-toe shoes may be required. Physical Requirements Sitting and/or walking (33%-75%) Stooping, bending, twisting, leaning (10%-25%) Lifting up to 25 lbs. occasionally (0%-33%) Benefits Health Insurance Vision Insurance Dental Insurance 401(k) Paid Time Off Profit Sharing Counseling