Bilingual Customer Service Representative

HIRING IMMEDIATELY

BILINGUAL

CUSTOMER SERVICE REPRESENTATIVE IN STAFFORD, TX

Accurate Personnel is hiring immediately for a Bilingual Customer Service Representative to join our team in Stafford, Texas. This individual will be responsible for reviewing purchase orders for accuracy, responding to customer inquiries via phone, email, and chat promptly and professionally , and more listed below. The ideal candidate will possess experience in a similar role, great communication skills, reliable transportation, willingness to perform multiple tasks, and is bilingual in English and Spanish. Apply online and kickstart your career today! Pay, Schedule, and Location $19/hour Excellent benefits package, including medical, dental, and vision Monday-Friday 9:00AM-5:10PM Located in Stafford, Texas Duties and Responsibilities Review purchase orders for accuracy Effectively perform data entry and verification of customer orders/ assist customers with order placement, tracking, and updates on delivery status Responds to customer inquiries via phone, email, and chat promptly and professionally Handle and resolve customer complaints, ensuring a high level of customer satisfaction Coordinate with the sales and logistics team to ensure timely and accurate order fulfillment Process returns, exchanges, and refunds following company policies and procedures. Escalate complex or unresolved issues to the appropriate departments for further resolution Proactively identify and communicate potential product quality or service-related issues to management. Identify opportunities to upsell or cross-sell products to customers when appropriate. Support customers with technical inquiries, such as installation guidelines and maintenance tips Requirements and Qualifications Bilingual (Spanish and English) Experience in a similar role Great communication skills Must have reliable transportation Willingness to perform multiple tasks — (Salary range based on experience) —

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! — Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. (HTB)