JOB TITLE

Call Center Agent (Bilingual English and Spanish Preferred)

DEPARTMENT

Justice Tech

REPORTS TO

Call Center Team Lead

JOB LOCATION

Sulphur Springs, TX TRAVEL:

None

ESSENTIAL DUTIES & RESPONSIBILITIES

Making and/or receiving calls from defendants Provide guidance to defendants on payment options for delinquent cases Maintain record of defendants on payment plans with GHS Process return mail and mark as bad address in GHS system Skip tracing for good address and phone numbers as scheduled/needed Assist with morning mail and afternoon mail duties as needed Assist with weekly mailer as needed Assist Call Center Supervisor and Operations Manager with office tasks as needed

MINIMUM QUALIFICATIONS

(EDUCATION

AND EXPERIENCE

): High School Diploma Basic computer knowledge and keyboarding skills Basic math skills Ability to troubleshoot minor issues Ability to use reasoning and deduction to locate accurate information Must be able to maintain focus and be self-motivated

PREFERRED QUALIFICATIONS

(EDUCATION

AND EXPERIENCE

): Computer experience preferred Bilingual preferred but not required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job

ID CALLC002329

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Get started More Jobs Like This Call Center Agent i3 Verticals Sulphur Springs, United States Oliver Wyman - Partner Marsh McLennan Dallas, United States Assistant Manager, Trade Support Fixed Income Middle Office Scotiabank Dallas, United States Regional Vice President of Operations, Employee Health & Benefits Marsh McLennan Dallas, United States Treasury Manager HedgeServ Dallas, United States","accountId","39893504","i3 Verticals","https://www.efinancialcareers.com/jobs-USA-TX-Sulphur_Springs-Call_Center_Agent_Bilingual_English_and_Spanish_Preferred.id24651591","location",{"_424":425,"_426":427},"createdAt","2026-08-11T14:49:13.089176520Z","2026-08-11T12:59:24.646Z","2026-08-10T00:00:00Z","2026-09-11T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[391,392,393,394,395,396,397,398,399,400],"requiredEducation","high_school","isEmailRequired","isPhoneRequired","titleSearch","Bilingual Spanish Customer Service 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