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ICONMA, LLC

Customer Support Technician - Intermediate

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Job Description

Customer Support Technician - Intermediate#26-42444

$23.61-$26.62 per hour

Taylor, TX

Onsite

Job Description

Our Client, a Material Engineering company, is looking for a Customer Support Technician - Intermediate for their Taylor, TX location.

Responsibilities:

Perform mechanical assembly and subassembly of equipment, modules, and components.

Utilize hand tools, power tools, and measuring devices to complete assigned work.

Read and follow work instructions, engineering drawings, procedures, and checklists.

Support equipment staging, installation preparation, material movement, and site readiness activities.

Assist with equipment levelling, alignment, and basic mechanical adjustments.

Verify component quality and identify discrepancies or defects.

Maintain accurate documentation of completed work.

Support continuous improvement initiatives and process efficiencies.

Follow all environmental, health, and safety requirements.

Work collaboratively with manufacturing, engineering, logistics, and field teams.

Requirements:

High School Diploma or equivalent.

1 to 2 years of experience in manufacturing, equipment assembly, field operations, maintenance, or related technical environments.

Demonstrated mechanical aptitude.

Experience using hand tools and basic measuring equipment.

Ability to read and follow written procedures and work instructions.

Ability to lift, move, and handle materials consistent with job requirements.

Ability to work in a team-oriented, fast-paced environment.

Preferred Qualifications :

Experience in semiconductor manufacturing or semiconductor equipment environments.

Experience supporting equipment installations or manufacturing builds.

Knowledge of mechanical, pneumatic, or electro-mechanical assemblies.

Familiarity with Lean Manufacturing or continuous improvement practices.

Required Skills :

Mechanical assembly

Equipment installation support

Material handling

Procedure compliance

Attention to detail

Safety awareness

Team collaboration

Problem solving