Call Center Representative Platinum Dental Services - 3.8 American Fork, UT Job Details Full-time $15 - $20 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Spanish Patient scheduling systems Patient question and concern management Phone communication Computer literacy Organizational skills Computer skills Communication skills Patient scheduling via phone Entry level Office phone management Full Job Description Call Center Representative Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career! Why You'll Love Working with

Us:

Comprehensive Health Insurance:

Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week). 401

K Plan:

Secure your financial future.

Paid Time Off:

Achieve work-life balance with PTO.

Paid Holidays:

Enjoy paid holidays throughout the year.

Monthly Performance Bonuses:

Rewarding your dedication and success.

Compensation :

$15-18 per hour. About the

Role:

Platinum Dental is seeking part-time Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments. We are looking for agents to work 4pm-8pm shifts, Monday through Friday. Why Join Platinum Dental? Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team. At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience. Ready to Join Our Team? If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here. !

Job Requirements Key Responsibilities:

Appointment Scheduling:

Contact and schedule appointments for our patients.

Customer Support:

Answer incoming calls and assist patients with their concerns.

Efficient Navigation:

Navigate through multiple computer programs simultaneously.

Skills and Qualifications:

Computer Proficiency:

Strong foundation in computer navigation skills.

Communication Skills:

Excellent verbal and written communication skills.

Ambition and Self-Motivation:

Strong sense of ambition, self-motivation, and self-discipline.

Telephone Etiquette:

Good telephone etiquette and exceptional customer service skills.

Organizational Skills:

Exceptional organizational skills.

Bilingual:

Spanish preferred but not required. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.