Member Service Representative-Weekends Required Planet Fitness
- 3.3 Draper, UT Job Details Part-time $11
- $13 an hour 1 day ago Qualifications Managing customer accounts Sanitation In-person customer service CPR High school diploma or GED Full Job Description Looking to pick up extra hours?
Join our team! As a Member Service Representative, you will have flexibility in your schedule, as you provide the team added support when needed! While being guaranteed hours on the weekends. We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 180+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 180 locations in 8 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk
- where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
See for yourself! What are you waiting for?
APPLY TODAY!
Essential Duties and Responsibilities
- Provide an exceptional customer service experience by filling in for available shifts when needed.
- Responsibilities include: Be on call to assist with shift coverage, as needed Check members into the system.
Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
- Squeaky Clean! We've always been known for our clean clubs.
- Need a day off?
Full time employees have paid leave to take a break!
Job Type:
Part-time Pay:
$11.00
00 per hour Expected hours: 20.0 per week Application Question(s): Why do you want to work at Planet Fitness? How would you define Customer Service? On a scale of 1-5 (5 being the best) How would you rate your teamwork skills? When are you available to start? What is your availability? How many hours are you looking to work a week?
Shift availability:
Day Shift (Preferred)
Work Location:
In person
