Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Support Associate
Job
Manly Bands
Lindon, UT (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Customer Support Associate Manly Bands - 4.5 Lindon, UT Job Details Full-time 1 hour ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Live chat Customer relationship building Email customer support Texting/chatbox tools Shopify Customer support experience within e-commerce industry E-commerce Managing clients in a customer support role Customer engagement Retail store product knowledge Email support Entry level Client interaction via phone calls Full Job Description About Manly Bands Manly Bands is one of the world's fastest-growing men's ring companies — and we're not your average jewelry brand. We craft unique, affordable rings from materials like meteorite, dinosaur bone, antler, and wood, and we're on a mission to completely reinvent how men shop for rings. We move fast, we love what we do, and we are deeply committed to a culture of care, support, and mutual respect for both our customers and our employees. If you're ready to join a team that's as bold as our products, read on. The Role We're looking for a Customer Support Associate who genuinely enjoys helping people and isn't afraid to have a little fun doing it. You'll be the voice (and fingers) behind our customer experience — handling phone calls, live chats, and emails for our eCommerce store. You'll get to know our products inside and out, solve problems creatively, and make customers feel like they're being taken care of by someone who actually cares. This role reports to the Customer Service Manager and is based in-person at our office. What You'll Do Handle customer inquiries via phone, chat, and email with speed and personality Become a product and policy expert — our catalog is deep, and our customers have questions Meet weekly performance goals while maintaining a high-quality customer experience Find creative solutions that leave customers genuinely impressed What We're Looking For Comfortable navigating web-based tools and apps Self-motivated, organized, and able to manage your time without someone looking over your shoulder Detail-oriented and dependable — you follow through A great communicator who works well with a team Shopify and/or Mac experience is a bonus, but not required Bonus Points If You... Have a sense of humor (witty banter is highly encouraged) Aren't afraid to make mistakes — as long as you learn from them Have prior customer service or eCommerce experience Benefits Medical, dental, vision, and life insurance 401(k) with matching Paid time off and paid holidays FSA