Customer Service Representative

Customer Service Representative Certified Installs - 5.0 South Salt Lake, UT Job Details Full-time $17 - $19 an hour 14 days ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications English High school diploma or GED Cross-selling Customer support Order entry Full Job Description Certified Installs is the largest value-added appliance installation company in Utah. We are currently seeking professionals with experience managing complex service routes. Successful candidates will have demonstrated a history of exceptional customer service; the ability to handle customers, trade partners and technicians with care; and the ability to find creative solutions to scheduling challenges. May also have low level billing and inventory tasks.

Successful candidates will:

Have an inviting voice and phone presence and be able to forge strong customer bonds. Enter orders quickly and accurately. Quickly learn the products and services offered and be able to cross-sell other services. Communicate professionally and effectively to team members, technicians and customers, even in stressful situations. Work diligently and independently.

Qualifications:

At least five years of customer support or dispatch experience, preferably within a service industry. High school diploma or equivalent. Demonstrates a strong ability to understand products and technical concepts and can communicate those concepts to customers in a clear and simple way. Proficient in spoken and written English. Shifts will be five days a week with Saturday shifts. We are closed on Sunday and Monday. 40 hrs a week Low level billing and inventory experience is an added advantage

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance Ability to

Commute:

South Salt Lake, UT 84115 (Required)

Work Location:

In person