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Wizard's Automotive & RV

Assistant Service Advisor/Parts Manager - Woods Cross UT

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,276 / year median in Utah

+14% projected growth

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Job Description

Assistant Service Advisor/Parts Manager - Woods Cross UT Wizard's Automotive & RV Woods Cross, UT Job Details Full-time $18 - $25 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Automotive repair Customer relationship building Customer service Customer engagement Organizational skills Part sourcing Full Job Description Assistant Service Advisor/Parts Manager Wizards Automotive and RV is hiring for a position that the industry has labeled Assistant Service Advisor/Parts Manager. Here, you'll be more of an emissary. An Assistant Customer Advocacy Artist. We are a standards-first, revenue-second, customer advocacy rooted High Reliability Organization (HRO). You'll be among the voices between our customers and our shop. That means honesty over up-selling, clarity over pressure, and advocacy for the customer every single time. You'll be paid at the rate of the skill level you bring, plus. The automotive industry can be fast paced and high intensity. It runs on fluidity and the ability to eliminate chaos by converting it into calmness. That's the environment you'll work in — and that's why we structure the way we do. Hours are 10:00 AM to 6:00 PM.
What we offer:
full benefits package including paid time off and vacation in your first year, plus health care coverage. A path to advance. A shop where second chances exist if you're willing to do the work. What is HRO and why it matters to you: High Reliability Organizations prioritize quality work, psychological safety, and work-life balance. We work in an environment built on tight communications and system thinking. When problems arise, we look for system improvements, not scapegoats. We are diligent about living these ideals every single day.
What is required:
strong communication, organization, willingness to follow policy, and comfort telling customers the truth even when it costs a sale. Service-writing exposure is helpful. Strong organizational skill and steadiness are musts and may stand in for advisor exposure. Our hiring process is rigorous and intentional. All interview components will be scheduled at the time we contact you. We're looking for people, not just advisers. We don't brag. We don't need fanfare. We just deliver, quietly, and we're hiring people willing to do the same. If you're ready to commit to a structured interview process and work where standards matter and growth is real join the team. Have a direct hand in showing that a business can advocate for all, make the world a better place, treat root causes and generate wealth for its teams with no loss of fidelity to any.
Pay:
$18.00 - $25.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person