Service Advisors Base + Commission (No Cap!)

About us: At Vanterra Foundation Solutions, we believe the future of our industry belongs to those who put people first and empower them with AI-driven systems and real-time insights. As the second-largest and fastest-growing foundation repair and waterproofing company in the United States, we're reimagining what a home services company can be—faster, smarter, and built for the future. Grounded in partnership, teamwork, and pride in craftsmanship, we help homeowners protect and improve their homes through expert foundation repair, waterproofing, and crawl space solutions. Join a team that's powered by people, fueled by teamwork, and accelerated by innovation. Come join us.

Job Summary:

The Service Advisor plays a critical role in ensuring long-term system performance and exceptional customer experience. This role closely mirrors a residential HVAC-style service position: diagnosing issues, performing preventative maintenance, completing small system enhancements, and educating homeowners on repairs and upgrades. You will be the primary point of contact for homeowners after installation, providing service, care, and trusted recommendations not cold calling, not door knocking, and not chasing leads. Appointments are scheduled for you, and you'll represent Vanterra with professionalism, craftsmanship, and integrity.

Why You'll Love Working Here:

Stable earnings + uncapped potential — average ~$130K/year through base pay, commission & tiered bonuses Company-provided vehicle — including gas & maintenance Full-time schedule (40-50 hrs/week) with assigned appointments Strong training pipeline — sales, install, & field shadowing Career growth opportunities as we continue expanding nationwide Great benefits — Medical, Dental, Vision, Disability, 401(k) with match, PTO & Holidays Purpose-driven work — you protect customers' homes and peace of mind

What You'll Do:

Service & Diagnostics:

Diagnose, evaluate, and maintain existing foundation, waterproofing, and crawl space systems Perform scheduled annual maintenance and system inspections Identify issues, recommend corrective repairs, and provide upgrade options Complete small installations such as pumps, backup systems, dehumidifiers, and crack injections

Customer Experience:

Serve as the trusted advisor for homeowners after installation Clearly explain findings, work performed, and next steps Build rapport, answer questions, and ensure customer satisfaction Encourage service plan renewals and repeat business

Documentation & Operations:

Accurately document work orders, materials used, and recommendations in CRM Maintain a clean, organized, fully stocked service vehicle Coordinate with dispatch for efficient scheduling and routing Follow all safety protocols and company procedures

What We're Looking For:

Experience & Skillset:

2+ years in residential: waterproofing foundation repair plumbing HVAC or similar mechanical/technical field (preferred) Additional requirements: Strong diagnostic abilities & mechanical aptitude Excellent communication and customer service skills Ability to work independently in the field Tech savvy with mobile software & CRM tools

Requirements:

Valid driver's license + clean driving record High school diploma or equivalent Ability to work in crawl spaces, basements, and tight environments Strong written, verbal, and interpersonal skills

Bonus Skills:

Goal-oriented, energetic, positive, and self-motivated Proficient reading schematics (if applicable in your market) Understanding of pumps, drainage, or mechanical systems a plus

Training & Onboarding:

2-week sales training 1-week install/technical training (home market) 1-week field ride-along (1-2 appointments/day) 1-week light schedule (2 appointments/day + end-of-day QA) Week 6: fully independent schedule

Compensation:

Training Period (First 30 Days): $25/hr

Post-Training:

$20/hr base + 10% commission + tiered bonus structure Company vehicle included Call to Action If you enjoy diagnosing systems, helping homeowners, solving problems, and building a career in a fast-growing company — we want you on our team. Apply today and grow your future with Vanterra Foundation Solutions.

Job Type:

Full-time Pay:

$130,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

On the road