Chantilly Office Administrative & Client Support Specialist

Chantilly Office Administrative & Client Support Specialist at Driver Rehabilitation Center of Excellence LLC Chantilly Office Administrative & Client Support Specialist at Driver Rehabilitation Center of Excellence LLC in Chantilly, Virginia Posted in 3 days ago.

Type:

full-time

Job Description:

Administrative Support / Medical Office ReceptionistFull-Time |

Chantilly, VAExpected Start Timeline:

We are ideally seeking a candidate who can begin onboarding in July 2026.OverviewThis role is ideal for someone with medical office receptionist experience who thrives in a fast-paced, multi-department environment and enjoys working closely with patients, therapists, and mobility specialists.

Experience or familiarity with occupational therapy, driver rehabilitation, or medical scheduling is highly preferred.

Position SummaryThis role serves as the face of DRCE, welcoming clients, coordinating schedules, managing communication, and supporting daily operations across three departments:

Driver Rehabilitation ServicesVehicle ModificationsVehicle SalesYou will play a critical role in ensuring a smooth, professional, and positive experience for every client who walks through our doors.

Key Responsibilities:

Front Desk & Client ExperienceGreet and check in clients; provide a welcoming and professional first impressionServe as the primary point of contact for in-person visitors, phone calls, and messagesManage a high volume of calls, texts, and inquiries across multiple departmentsEnsure lobby and front office areas are clean, organized, and client-readyScheduling & CoordinationSchedule driver evaluations and training sessionsCoordinate calendars for therapists and staffCommunicate appointment details clearly with clients and referral sourcesAdapt quickly to schedule changes and urgent requestsMedical Office & Administrative SupportProcess and distribute incoming faxes and documentationHandle DMV-related paperwork (forms, extensions, test requests, restrictions)Assist with reports to referring providers and medical review entitiesMaintain accurate and compliant client records (HIPAA compliant)Financial & Operational TasksCollect client payments and maintain tracking logsSupport administrative workflows including filing, scanning, and invoicingAdditional SupportAssist with light vehicle coordination (fueling, car wash, inspections)Support team operations and participate in meetingsHelp maintain efficient workflows across departments

What Were Looking For:

Preferred ExperienceExperience as a medical office receptionist, front desk coordinator, or healthcare adminFamiliarity with occupational therapy, rehabilitation services, or medical schedulingExperience working in a multi-provider or fast-paced clinical environmentCore Skills & TraitsStrong customer service and interpersonal skillsConfident, professional presence as the face of the companyAbility to multi-task and stay organized in a fast-paced environmentQuick learner with the ability to adapt to change and new systemsExcellent communication skills (phone, email, in-person)Strong attention to detail and follow-throughMinimum QualificationsProficiency with Google Workspace (Docs, Sheets, Gmail, etc.)High School Diploma or GEDValid Drivers LicenseAbility to work MondayFriday, 9:00 AM 5:00 PMPhysical Demands & Work EnvironmentStandard office environment with moderate noiseOccasional standing, walking, and light lifting (up to 25 lbs)Frequent computer and phone useBenefitsPaid HolidaysPaid Time Off (PTO)Sick TimeHealthcare BenefitsSupportive and team-oriented work environmentOpportunities for growth and development within DRCECompensationHourly compensation is negotiable based on experience and qualifications. recblid kgo2y1wwuja3fk2ynte9ogfmp06xvb