Job Title:

Customer Service Associate Location:

Fairfax, VA Job Type:

Full-time/Part-time Job Overview:

We are seeking a reliable and detail-oriented Customer Service Representative to support our customers by providing accurate information, resolving issues, and ensuring a positive experience.

Key Responsibilities:

Provide clear and accurate information about products, services, or policies Resolve customer concerns by identifying issues and implementing solutions Document interactions and maintain updated customer records Collaborate with internal teams to address customer needs efficiently Follow company procedures and compliance guidelines

Qualifications:

Strong communication and problem-solving skills Ability to remain calm and professional in challenging situations Strong attention to detail and organizational skills

Work Environment:

On-site Standard business hours with potential for evening or weekend shifts depending on business needs

Benefits:

Opportunity for travel

Pay:

From $22.00 per hour

Work Location:

In person