Travel Administrator

About Us:

Peace Frogs Travel/Outfitters is the only high-touch travel goods store and full-service travel agency in central Virginia. We are looking for a Travel Concierge /Office Administrator to be a key part of our team. This role is a full-time position (30-35 hours), essential in shaping the overall customer experience throughout the travel planning process as well as maintaining the administrative functions in the office. Retail experience is also appreciated. How to

Apply:

Only applicants who submit a cover letter along with a resume will be considered. In your submission, tell us why you want to work at Peace Frogs Travel/Outfitters and why you'd be the right fit for this position. Send your application through this platform or to julie@peacefrogstravel.com.

Key Responsibilities:

Client Interaction:

Provide excellent customer service by engaging with clients, assisting with the initial consultation process, and finalizing travel documents and trip planning details at the back end.

Back-of-House Support:

Manage administrative tasks such as maintaining accurate records, processing payments, commission tracking, and assisting with bookkeeping duties.

Team Collaboration:

Work closely with other team members to ensure all client needs are met in a timely and organized manner. Fully trained as a packing specialist to cover retail on an as-needed basis.

We're Looking For:

s omeone who thrives in a dynamic, demanding environment and is eager to take on a variety of tasks. The ideal candidate will have the following skills and qualities:

Customer Service Experience:

Previous experience in retail or the travel industry is a plus. You must be comfortable interacting with clients and providing personalized service.

Strong Communication Skills:

Excellent verbal and written communication skills. You enjoy speaking with people and can engage clients in a friendly, professional manner.

Organized and Detail-Oriented:

Strong organizational skills with the ability to manage multiple tasks and meet deadlines efficiently.

Initiative-taker:

A proactive, entrepreneurial mindset with the ability to take initiative and solve problems independently.

Bookkeeping/Administrative Skills:

Experience with basic bookkeeping and administrative tasks is highly desired. Travel experience.

Pay:

$22.00 - $28.00 per hour Application Question(s): Have you travelled out of the US in the last five years? If yes, where and in what capacity (work, leisure)?

Experience:

Administrative:

1 year (Preferred) Ability to

Commute:

Charlottesville, VA 22903 (Required)

Work Location:

In person