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RC
R+L Carriers
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Virginia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,118 / year median in Virginia
-4% projected decline
Job Description
Customer Service Representative, Pay is $20.42 per hour. 1 st Shift, Full-Time, Monday - Friday 9:00 AM to 5:30 PM Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Colonial Heights, VA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R&L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. R+L Carriers - Women in