Service Advisor

Responsibilities:

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately diagnose vehicle issues
• Provide recommendations for necessary repairs or services
• Prepare accurate estimates for labor and parts
• Schedule appointments and communicate with customers regarding the status of their vehicle
• Coordinate with technicians to ensure timely completion of repairs
• Maintain detailed records of customer interactions and transactions

Requirements:

• Previous experience as a Service Advisor or in a similar role preferred
• Knowledge of automotive systems and repairs, including align, tire service, auto body repair, shocks struts, suspend, brake repair, air brake, diesel engine repair, transmit, and oil change
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and accuracy in record keeping

Note:

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type:

Full-time Pay:

From $15.00 per hour

Work Location:

In person