A growing corrugated packaging supplier in Manassas is seeking a highly organized, detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys working with people, staying organized, and handling a variety of responsibilities in a fast-paced environment. You'll work closely with customers, office staff, and our warehouse team to keep daily operations running smoothly. Responsibilities Answer incoming calls and greet visitors in a friendly, professional manner Receive and enter customer orders by phone, email, and in person Accurately process orders and communicate with the warehouse team Prepare emails, invoices, reports, memos, and other business correspondence Proofread and edit documents for accuracy Maintain organized electronic and physical records Assist with administrative tasks and projects as needed Support both office and warehouse operations Qualifications Fluent in English; Spanish speaking skills are a major plus Strong attention to detail and basic math skills Excellent customer service, communication, and phone etiquette Strong computer skills with the ability to learn new software Organized and able to manage multiple priorities Dependable, punctual, and able to work independently and as part of a team Comfortable working in a fast-paced, sometimes stressful, loud, and ever-changing environment Previous customer service or administrative experience is required What We Offer Our workload varies throughout the year, with summer being our busiest season. Overtime opportunities are available during busy periods. Benefits include health, dental, vision, and life insurance, 401(k) with company matching, and paid time off.

Job Type:

Full Time How to Apply Please apply online by submitting your resume. Please do not call regarding this position. We are not accepting submissions from recruitment agencies at this time. We are an Equal Opportunity Employer.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person