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MA
Mclean Animal Hospital
Client Service Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Virginia data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$46,629 / year median in Virginia
-10% projected decline
Job Description
Join Our Pack! Client Service Representative (Full-Time)•
Evening Shift Location:
McLean Animal Hospital, McLean, VA Pay:
$16.00•$18.00/hour, negotiable with experienceJob Type:
Full-Time (40 hours/week) Do you thrive in a fast-paced, team-oriented environment? Love wagging tails, purring patients, and helping people? McLean Animal Hospital is calling all animal lovers with exceptional communication skills to join us as a Client Service Representative ! We're an AAHA-accredited small animal hospital (just dogs & cats!) with a reputation for excellence and compassion. With 5 full-time and 4 part-time veterinarians , we offer the best in veterinary care—and we're looking for YOU to be the welcoming face and calming voice for our clients.Why You'll Love Working With Us:
A passionate, supportive, and FUN team! Competitive pay and full-time stability Medical & dental insurance (after 60 days) Uniforms provided Employee discounts (after 30 days) Paid vacation, sick leave, holidays, and 401(k) after 1 year Hands-on experience in vaccine protocols, medical triage, scheduling, and moreYour Shift:
Evening:
Monday•Friday, 12:30 PM•8:30PM Weekends:
Every other weekend requiredSaturday:
6:30 AM•2:30 PM or 9:00 AM•5:00PM and Sunday:
7:45 AM-1 PM When you work a weekend, you'll get a regular weekday off!What We're Looking For:
1+ year of client/customer service experience (vet or medical field a bonus!) A true animal lover Stellar communication skills—written and verbal A positive attitude and a team-first mentality Dependable, honest, and ready to work hard Calm under pressure in a fast-paced environment Strong organizational & computer skills Must live within 30 miles of McLean, VA Ready to be the heartbeat of our front desk and make a difference in the lives of pets and their people? We'd love to meet you! Apply today and bring your passion for animals to a place where it truly matters.Job Type:
Full-time Pay:
$16.00•$18.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you seeking full time, part time or seasonal work?Education:
High school or equivalent (Required)Experience:
Customer service: 1 year (Required)Veterinary Care:
1 year (Preferred) Ability toCommute:
McLean, VA 22101 (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Health Insurance