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Client Support Representative
Job Description
Client Support Representative at LHH Client Support Representative at LHH in Springfield, Virginia Posted in 7 days ago.
Type:
full-time Client Support Representative Falls Church, VA (100% Onsite) $21-$24/hour Ongoing Temporary Opportunity | Immediate Start LHH is partnering with a well-established client in Falls Church, VA to identify a Client Support Representative who thrives in a fast-paced, customer-focused environment. This is an excellent opportunity for someone who enjoys problem-solving, building relationships, and delivering exceptional service while supporting a collaborative Customer Success team. In this role, you'll be more than just a point of contact. You'll help create positive customer experiences, provide timely solutions, and serve as a trusted resource for a portfolio of valued clients. If you're passionate about helping others and enjoy working in a team-oriented environment, we'd love to hear from you. Why You'll Love This Opportunity Immediate start available Gain valuable experience supporting a Customer Success team Collaborative, professional work environment Strong potential for long-term placement Competitive pay: $21-$24/hour Schedule & Requirements 100% onsite in
Falls Church, VA Required Upon Offer:
Background check required Drug screening required Employment verification required Education verification required Key Responsibilities Serve as the primary point of contact for assigned customer accounts Respond to client inquiries and resolve issues in a timely, professional manner Deliver exceptional customer service and ensure a positive customer experience Partner with internal teams to address customer needs and requests Track, escalate, and communicate customer concerns while ensuring timely follow-up Support Customer Success Managers in maintaining strong client relationships Identify opportunities to improve service levels and customer satisfaction Qualifications High school diploma or equivalent required Strong computer skills with the ability to quickly learn new software and CRM systems Exceptional customer service and problem-solving abilities Excellent written and verbal communication skills Critical thinking skills with the ability to adapt to changing priorities Professional, reliable, and team-oriented approach Experience in commercial real estate or property management is a plus, but not required Benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Health and Wellness Programs