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BF
Barton Ford
Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Virginia data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,316 / year median in Virginia
+14% projected growth
Job Description
Service Advisor Barton Ford - 3.0 Suffolk, VA Job Details Full-time 1 day ago Qualifications Service writing Serving clients Writing skills In-person customer service Driver's License Full Job Description Barton Ford, Suffolk, Virginia is currently seeking an EXPERIENCED, highly motivated Service Advisor to join our team. Must have Service Writer experience! Unlimited earnings potential with pay plan! Our mission statement is \"to consistently provide complete customer satisfaction\" to serve every customer better than anyone in our industry; to treat all customers as potential lifetime purchasers. We have one of the highest customer loyalty ratings in Hampton Roads with plenty opportunities for you to provide exceptional customer service. We are busy, and we need YOU! Our Service Writers are responsible for writing service on customer vehicles that are repaired at our dealership. Successful candidates must be able to handle multiple tasks, possess great communication and writing skills, be very organized and exceptionally customer service oriented. Strong CSI scores are a huge factor. We offer higher average income than the local market. We have a major commitment to customer satisfaction so a strong track record in this area is a must. This position does require a lot of walking within the dealership/service department and standing. Must be able to work Monday through Friday, between hours of the Service Department, 7:00 AM until 6:00 PM and rotating Saturdays, 8:00 AM until 4:00 PM. Valid driver's license and clean driving record is required. Subject to all pre-employment testing. Ford experience is preferred. Apply online or in person to: Barton Ford's Service Department, 1600 N Main Suffolk, VA.