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Smugglers' Notch Management LTD

Desk Attendant - Rental Shop (Full & Part Time)

Career Insights for Customer Service Representative (General)

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Based on Vermont data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,991 / year median in Vermont

-16% projected decline

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Job Description

Would you like to build transferable skills as a customer service agent? Work life balance is important; enjoy your work and your winter activities! Apply to join our award-winning team!

Responsibilities:
  • Operation a point of sale which includes selling rentals, lift tickets and lessons
  • Responsible for accuracy with transactions and handling cash
  • Maintaining a positive attitude with guests and co-workers
  • Maintaining a clean facility and well-organized work area
Requirements:
  • Must have a positive attitude
  • Ability to work in a fast-paced environment
  • Customer Service skills preferred
  • Shift hours are Monday through Thursday 8am
  • 5pm•Friday through Sunday shifts are scheduled 8am•2pm and night shifts are scheduled 2pm•8pm•Willing to train and paid pre-season training required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.