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Whistle Veterinary Clinic

Veterinary Client Service Representative

Pay: $39,520/yr

Posted: 7 weeks ago

Location: Anacortes, WA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

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Based on Washington data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,887 / year median in Washington

-6% projected decline

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Job Description

Whistle Veterinary Clinic is looking for a new team member who is compassionate, friendly, organized, dependable, and detail-oriented.

The Company:

Our clinic also has an excellent reputation and a 5-star rating! Not only are we committed to consistency, communication, and compassion, but we also know the importance of fostering a work environment where our team members feel supported, valued, and are given the opportunity to grow and pursue their individual passions and goals.

The Position:

Whistle Veterinary Clinic is seeking a full-time Client Service Representative (CSR) to join our team. . We are looking for a professional, animal-loving individual who thrives in a positive, challenging environment and aligns with our mission of providing exceptional service. If you are interested in this role, we look forward to hearing from you.

Requirements:

1+ year experience as a receptionist (veterinary reception experience is a big plus!) Strong client service skills

High School Diploma/ GED Responsibilities:

Greeting clients and providing prompt and friendly service Scheduling appointments and procedures, checking clients and patients in and out, processing invoices Handling prescription refills after obtaining medical clerk's license Creating and updating client and patient records Accurately relaying the client's medical concerns regarding their pet to the technical staff and doctor Working well with the public and other team members Maintaining a positive attitude and a strong work ethic Help to foster a culture based on our clinic's core values: Compassion, Communication, and Consistency.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Employee discount Paid time off Retirement plan

Education:

High school or equivalent (Required)

Work Location:

In person