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Customer Service Clerk / Title Support
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Title Guaranty Company of Lewis County
Chehalis, WA (In Person)
$40,560 Salary, Full-Time
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Job Description
Title Guaranty Company of Lewis County is looking for a dynamic, self-motivated person to fill the full-time position of Customer Service Clerk / Title Support.
SPECIFIC ACCOUNTABILITIES
The Customer Service Clerk will report to management regarding the daily tasks needed. The candidate for this positon should possess a detail-oriented mindset and a commitment to providing exceptional customer service. This position requires strong attention to detail, interpersonal and focusing skills. This person should have the ability to multi-task while maintaining an upbeat and professional demeanor and needs to have the skills to thrive in a fast-paced, results-oriented atmosphere. Attention to detail is a must.CANDIDATE REQUIREMENTS
- Create and edit complex documents to specifications using expert word processing and advanced software knowledge
- Efficiency - Good Work Ethic, Ability to work in a fast-paced environment
- Pay attention to detail
- Good communication skills; verbal and written
- Produce neat and well-presented work
- Ability to prioritize work to balance multiple projects and deadlines.
- Knowledge of computer software and computer skills, including quick typing ability
- Examine documents for completeness, accuracy, or conformance to standards
- Calculate premiums using insurance rates standards
- Maintain records, reports, and/or files
- Copy, Fax, Email send out
- Handle sensitive and/or confidential documents and information
- Review title commitments; comprehend and communicate requirements and other information to clients and other personnel
- File all folder information in electronic Greenfolders program
- Customer Service - Excellent communication and customer service skills, including greeting of customers
- Answer Phones - Assist in receiving incoming calls and ensure questions and needs are directed to appropriate person
- Assist with other tasks as needed, including but not limited to: Policy Clerk/Deliveries/Mapping/Title Examining/Etc.
- Other duties as assigned