Assist guests with reservations, ticket sales, retail purchases, and will-call pickup.
Answer customer questions in person, by phone, and online.
Process reservations, payments, and inventory accurately.
Help coordinate passenger boarding, seating, and large groups.
Maintain a clean, organized station, restrooms, and guest areas.
Help maintain the gift shop by keeping items stocked, priced, and organized. Parlor Car Host
Welcome guests aboard the Parlor Car and provide attentive, personalized service throughout the trip.
Serve complimentary beverages and snacks, along with additional food and beverage items available for purchase.
Share railroad history, local points of interest, and scenic highlights while helping guests find the best photo opportunities.
Monitor guest comfort, maintain a clean and safe environment, and assist with boarding and deboarding.
Restock, clean, and prepare the Parlor Car between trips and at the end of each operating day. Events
Help with the railroad's various events, such as Halloween Trains, Brunch Trains, Christmas Trains, Adult beverage-tasting trains, and more. Qualifications
Friendly, outgoing, and enjoys interacting with people.
Excellent communication and customer service skills.
Comfortable speaking to groups and providing onboard narration.
Strong attention to detail and organizational abilities.
Able to multitask in a fast-paced environment.
Comfortable using computers, reservation systems, and point-of-sale software.
Customer service, hospitality, food service, or tourism experience is a plus but not required.
Currently holding or have the ability to obtain a Washington State food handler's card & MAST card.
Must be able to work onboard a moving train, lift boxes up to 40lbs, and walk up and down stairs.
Must be available to work weekends.

Position Details Location:

Elbe, WA (In-person)

Schedule:

Flexible; morning, afternoon, weekend, and occasional evening shifts.

Pay Range $19-22 If you enjoy meeting new people, providing outstanding hospitality, and helping guests create lasting memories aboard a historic steam railroad, we'd love to have you join our team.

Pay:

$19.00 - $22.00 per hour

Work Location:

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